Refund Policy
At 360 PRO, we are committed to customer satisfaction. We understand that sometimes things don’t go as expected, and we’re here to help. This Refund Policy outlines the terms under which we offer refunds for our IPIV service.
1. Refund Eligibility
We offer a 100% refund if you request it within 3 days (72 hours) of your purchase and if the service has not been fully used or abused.
To be eligible for a refund:
Your request must be submitted within 3 days of activation.
You must provide a valid reason for the refund (e.g., technical issues).
You have not violated our Terms of Service (e.g., account sharing, VPN misuse).
Your usage is within reasonable limits during the refund period.
2. Non-Refundable Situations
We do not offer refunds if:
Your request is made after 3 days from the date of activation.
The service has been used extensively during the refund window.
You experience issues caused by your own internet connection, device incompatibility, or misconfiguration.
You purchased by mistake or changed your mind after activation.
3. How to Request a Refund
To request a refund, please contact us with the following:
Your order details (email, date of purchase)
The reason for your refund request
📧 Email: ipflytv@gmail.com
📱 WhatsApp: +44 7848 437490
Our support team will review your request and respond within 24–48 hours.